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Customer Support

We want to help you get back to work as fast as possible.

For urgent customer support where the service is unusable, or the majority of end users cannot access the service, please have one of your designated contacts submit an urgent support ticket.

For all other inquiries, we have established direct channels for each of our products to quickly guide you to the right resolution:
Kuali's continuous delivery approach means shorter feedback loops and faster delivery. When we determine that a change may have an impact, we will leverage our Maintenance Windows.  Our support procedures are described in detail in our Support Services Commitment.
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