What’s it like to work with Kuali? Here’s what some of our customers have to say:

“The support was excellent from a very competent agent. I am very proud of the service quality.”
Customer Feedback
University of Connecticut
“The quality of support was great; my issues were resolved within an hour. “
Customer Feedback
University of New Mexico
“We always get quick responses from the support team. They always do their best to show us how to do things or how to resolve our issues.  Great folks!”
Customer Feedback
University of Maryland, College Park

Implementation Services

Our implementation services are designed to deliver exceptional results by leveraging our deep expertise in higher education software solutions. We partner with institutions to ensure a smooth transition and maximize the value of your investment. We understand that successful software implementation is critical to achieving your organizational goals. Our comprehensive suite of products are designed to provide a seamless, efficient, and transformative implementation experience. We're committed to delivering unparalleled service that ensures rapid adoption, high user satisfaction, and measurable business outcomes.

At Kuali, we understand that a successful implementation goes beyond just deploying a new product. Our goal is to ensure that your system is fully adopted, seamlessly integrated into your existing processes, and consistently meets your key business objectives. With a dedicated team and a proven track record across numerous institutions, we'll get you up and running quickly.  

Our Team

We resource our implementations with skilled and experienced staff members to ensure that we provide a high level of functional, technical, and implementation management support. Members of the Kuali implementation team assigned to our projects typically have more than a decade of experience in their area of responsibility, whether functional or technical, and many of our staff members have 15-20 years of experience in their field.

Unified Core UX and Functionality

All Kuali products share a unified core user experience (UX) and functionality, ensuring a cohesive and intuitive interface across all modules. This uniformity facilitates quicker adoption by your end-users, significantly expediting the onboarding process as new products are introduced. This uniformity across our offerings ensures that, regardless of the order in which you implement our products, you will experience substantial onboarding efficiencies.

Consistent and Seamless Experience

We provide a consistent and seamless experience, whether you are implementing your first Kuali product or adding additional products. Our best practices and shared resources are leveraged across all products, effectively eliminating knowledge silos. This approach not only ensures a remarkably similar onboarding experience for each product, avoiding redundant efforts, but also streamlines your journey with Kuali to be as efficient and effective as possible.

Efficient Onboarding Process

The initial setup of any Kuali product establishes a robust foundation that leverages shared technologies and frameworks. This foundation significantly eases the addition of subsequent modules or products, enabling quicker and more efficient integration of new functionalities. This structured approach enhances your overall experience and maximizes the value derived from our solutions.

This image describes our implementation process moving from left to right: Startup, Initiation, Execution, Go-Live, Closure, Support.