Our Values

Deliver amazing experiences

Every interaction is an opportunity to delight and transcend expectations. We prioritize the user experience and we design to add value. We each have the power to inspire.

Cultivate openness

Transparency guides all our actions. Our communications are inclusive and we benefit from the diverse feedback generated by our open practices. We depend on the ideas, opinions and shared experiences of the greater community.

Assume the best

Trust is our default setting. We assume the best intentions of our customers and colleagues. We listen without judgement. We acknowledge opinions and feelings and respect diverse perspectives. We are positive and hopeful in our interactions.

Iterate to evolve

Continuous improvement is driven by innovation. We experiment to learn. We evolve through frequent iterations and incremental improvements.

Act with accountability

We are empowered to make decisions without asking permission. We cultivate a safe environment to admit mistakes and find solutions. We are accountable for our actions and do not shift blame or make excuses. We find humor in the midst of failure, but work seriously hard to make things right.

Practice humility

We seek continuous feedback and cherish the wisdom of others. We admit our mistake and acknowledge when we are wrong. We give appreciation and express our sincere gratitude. We honor expertise and champion lifelong learning