The higher education industry has grown more competitive in recent years, and 86% of higher ed leaders expect competition to further intensify.
Not only do institutions need to control their costs and improve operational efficiency, but they must also deliver an outstanding student experience to increase enrollment and retention.
Yet, archaic processes and paper-heavy administrative workflows make navigating the complex interactions among multiple individuals and departments slow and cumbersome.
Nearly 20% of students who left college before graduation have completed over 75% of their program requirements. Many cited the perceived lack of student support, such as slow responses to requests and questions, as the reason for discontinuing their enrollment.
Workflow automation is the key to replacing tedious, time-consuming, and error-prone manual processes so higher ed institutions can improve their cost-efficiencies and focus on delivering an outstanding learning experience to attract more students.
Here are the top benefits of using higher education workflow software:
Workflow automation helps streamline the admission process. Prospective students can get the information and responses they need promptly to complete their applications and enrollment. Higher education workflow software allows you to:
Delivering an optimal learning experience and meeting student expectations is key to boosting attendance. This, in turn, will help you provide the most value to students and increase your retention rates. Workflow automation can help you:
Maintenance requests, which often require approval from multiple departments, can make the upkeep of physical infrastructure slow and cumbersome. Yet, poorly maintained facilities impact the student experience, while paper-laden processes reduce employee productivity. You can leverage workflow automation to:
Higher ed institutions have to coordinate numerous departments and manage many employees. Processing paper forms manually is tedious, time-consuming, and error-prone. Not to mention, it takes employees' time and attention away from strategic initiatives. Higher education workflow software can help you:
To reach prospective students and engage them throughout the application journey in today's digital world, you need to implement a seamless omnichannel marketing strategy. Workflow automation can help you manage all the moving parts cost-effectively to drive results:
Higher education institutions have unique needs and goals, and your workflow automation platform should be designed specifically to meet those requirements and support your overall digital transformation strategy.
To get the most of workflow automation, implement a cloud-based platform that offers an easy-to-use interface, seamless integration with your existing applications, robust reporting features, identity management functions, and customizable workflows.
Kuali Build enables non-technical department users to set up automated workflows in minutes without waiting for IT assistance. You can leverage the power of automation to improve staff productivity, operational cost-efficiency, and student experience without straining your tech resources.